Cruise Ts & Cs

You will receive information on where to embark your Falmouth cruise approximately 2 weeks in advance – it is likely to be either Custom House Quay, Falmouth Visitor Marina, or Church Street Car Park.  For cruises with AK Wildlife, you will meet at the entrance to Falmouth Docks approximately 1/2 an hour before your cruise.

Water Taxi Partner Cruises

Cruises will be aboard Falmouth’s 2 Water Taxis with a maximum of 8 guests per boat.  Falmouth Water Taxi reserve the right to cancel a cruise due to weather conditions or mechanical issues and where this becomes necessary, we will endeavour to make contact with customers with at least 8 hours notice.  If the trip is cancelled due to poor weather conditions you will be refunded £20 and your bubbly cream tea will be available for collection from Picnic Cornwall in Church Street Falmouth for a month from the date of the event – this will include bubbly for bookings of 2 or more people.

AK Wildlife Partner Cruises

Cruises will be aboard AK Wildlife’s boat Free Spirit with a maximum of 10 guests.
AK Wildlife reserve the right to cancel a cruise due to weather conditions or mechanical issues and where this becomes necessary, we will endeavour to make contact with customers with at least 8 hours’ notice.
If the trip is cancelled due to poor weather conditions you will be refunded as follows, and your bubbly cream tea will be available for collection from Picnic Cornwall in Church Street Falmouth for a month from the date of the event – this will include bubbly for bookings of 2 or more people.
5 Hour Cruise £60.00
2 Hour Cruise £40.00 (Tall Ships)
3 Hour Cruise £35.00
AK Wildlife cannot guarantee the wildlife which will be spotted during any given cruise.

Where a cruise is connected to a Falmouth event which is cancelled outside of our control, the trip will still go ahead (taking into account the conditions above) but become a wildlife and/or harbour bubbly cream tea cruise instead.
Cruises will only be viable for Picnic Cornwall & AK Wildlife where at least 50% of places are sold per cruise – where this is not the case, the companies reserve the right to cancel trips offering customers an alternative experience or full refund.
Bubbly will be available for guests aged 18 or over. Customers are asked to let us know if any members of their party are younger than 18 so that a Cornish soft drink can be provided in place of alcohol.

Customer Cancellation
We are sorry that we are unable to give refunds for cancellations made within 2 weeks of the event – where we are able to re-sell places cancelled in this time frame we will be able to offer a Picnic Cornwall credit note to the value of the cancellation.